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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chas Jordan

Chas Jordan

April 29, 2025

5  out of  5
rating by Chas Jordan
"I have been very impressed with the customer service provided by the agency, especially Johanna Roman. As a business owner she has been very responsive to our Insurance documentation needs and we appreciate everything she does for our firm! Great work and highly recommend!"
We responded:
"Thank you so much, Chas! I truly appreciate your kind words & your trust in our team. I am especially glad to hear that Johanna has been such a valuable support to your business. Her dedication & responsiveness makes her an essential part of our team. It’s a pleasure working with you & we’re grateful for your recommendation! Please don’t hesitate to reach out if you have questions."
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Yaddiel Amoedo

April 28, 2025

5  out of  5
rating by Yaddiel Amoedo
"Johanna was amazing super helpful"
We responded:
"Thank you, Yaddiel! We’re so glad to hear Johanna was able to help & make your experience a positive one. We appreciate your feedback & if you have any questions, please reach out!"
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Stephanny Leon

April 24, 2025

5  out of  5
rating by Stephanny Leon
"Since I moved to Tampa Bay, Johanna has been my insurance agent. I had a fantastic experience working with Johanna ! She is incredibly knowledgeable, patient, and responsive throughout the entire process. She takes the time to explain all my options and helped me find the best coverage at a great rate. I really appreciated how easy she made everything. Highly recommend her if you’re looking for someone trustworthy and professional in the car insurance space!"
We responded:
"Thank you so much for your kind words, Stephany! We’re thrilled to hear about your fantastic experience with Johanna. She truly goes above & beyond to make sure our customers feel informed & supported, and we’re so glad that came through in your experience. Your recommendation means the world to us! Welcome again to Tampa Bay!"
Profile photo of Camilo Suarez

Camilo Suarez

April 24, 2025

5  out of  5
rating by Camilo Suarez
"Johanna made the process of getting insurance so easy and stress free. She was great and easy to talk to. She is available and quick to answer any questions I may have. Extremely grateful for her kindness and patience when helping me insure myself."
We responded:
"Thank you, Camilo! I am thrilled that Johanna made your insurance experience smooth & stress-free. I am so glad she could provide a positive experience for you!"
Profile photo of Ginette Vargas

Ginette Vargas

April 24, 2025

5  out of  5
rating by Ginette Vargas
"It is an absolute pleasure working with Johanna! She is definitely amazing. I highly recommend requesting for her! She was able to help me so much by providing thorough knowledge about my wants and needs. She is so sweet and caring, always providing the most perfect experience. Always available for any question or concern I may have at anytime! 10 out of 10 stars ⭐️"
We responded:
"Thank you, Ginette! I’m so happy to hear that Johanna provided such thoughtful & knowledgeable help. I’m so thrilled to hear that your expectations have been met. We strive to provide excellent customer service. We’re always happy to help if you need us!"
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Agnes Moll

April 24, 2025

5  out of  5
rating by Agnes Moll
"I was referred to Johanna a while back and cannot express enough gratitude for this referral. Johanna helped me with our auto, home, and business insurance. Her customer service exceeded all expectations, and by bundling everything with State Farm, we saved a significant amount of money. I highly recommend this office!"
We responded:
"Thank you so much, Agnes! I’m so glad you enjoy working with Johanna & that she was able to assist you with your auto, home & business insurance needs. It’s our goal to provide outstanding service & real savings, and we’re thrilled to hear that your experience exceeded expectations. If questions come up, please reach out!"
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Najia Babakhani

April 23, 2025

5  out of  5
rating by Najia Babakhani
"I just switched to State Farm today. The representative who helped me throughout the process, Ms. Vanessa Milbry, is a very nice and knowledgeable person. She educated me on all the details of my coverage very professionally and walked me through the process with passion. I would definitely give her more than five star if possible 😊"
We responded:
"Thank you so much, Nakia! I’m thrilled to welcome you to State Farm & am so glad to hear that Vanessa made your experience so positive. Your kind words mean a lot - thank you for choosing us! "
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Ray Canales

February 26, 2025

5  out of  5
rating by Ray Canales
"Johanna is the best, watches out for us as sometimes we travel in the RV for months. I very nice personality and professional. The others in the office ALWAYS jump in to assist when we drop by....."
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Roxanne Null

December 28, 2024

1  out of  5
rating by Roxanne Null
"No one answered my calls or emails, or approved my online application that was needed to purchase a new car. This was during business hours."
Profile photo of Natalia Garzon vallejo

Natalia Garzon vallejo

August 15, 2024

5  out of  5
rating by Natalia Garzon vallejo
"Alejandra ah sido la mejor agente…saca tiempo para explicarme, siempre que la necesito esta disponible y sobre todo me ah ayudado a ahorrar…super recomendada! Gracias Alejandra"
Profile photo of Patrick Julian

Patrick Julian

July 18, 2024

5  out of  5
rating by Patrick Julian
"Alejandra has been incredible to work with. She’s professional, personable, and super responsive. I’ve had a great experience working with her on my two auto and home loan."
We responded:
"Thank you so much for your kind words about Alejandra! We’re thrilled to hear that she has been able to provide excellent service & we’re looking forward to working with you for many years to come! - Thuy"
Profile photo of Nuno Sacadura

Nuno Sacadura

July 17, 2024

5  out of  5
rating by Nuno Sacadura
"Thuy and Johanna are very responsive, and have helped us with home, auto and flood insurance on two properties. Highly recommended."
We responded:
"Thank you Nuno! We’re glad to hear that Johanna & our team have been responsive & helpful with your home & auto insurance needs. Your recommendation means the world to us! -Thuy "
Profile photo of Angel Vazquez

Angel Vazquez

July 17, 2024

5  out of  5
rating by Angel Vazquez
"I would like to take a moment to say that we are living in a world of many competitors on every kind of business and it is important to always mention the good business and customer service I have insured quite a while with an agency in my Westchase neighborhood and one of the main reasons why I wouldn't change or shop around is because of the amazing customer care and support I have always received from my agent Johanna Roman I wanted to mention that and make sure she gets my appreciation Keep it up Johanna and thank you!"
We responded:
"Thank you for your kind words, Angel, & for highlighting the customer care you received from Johanna. We’re thrilled to hear that her support & dedication have made such a positive impact. Your appreciation means a lot to us! - Thuy"
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Kevin Moore

July 16, 2024

5  out of  5
rating by Kevin Moore
"Dealing with Thuy and Joanna is like dealing with family. I love these guys and state farm for the excellent customer service I receive on a monthly basis. Keep up the good work ladies!"
We responded:
"Thank you for your heartfelt feedback, Kevin! We’re thrilled to hear that dealing with our team feels like family. We appreciate you & can’t wait to continue to provide great customer service! - Thuy"
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Kirsten Sears

July 11, 2024

5  out of  5
rating by Kirsten Sears
"Helpful, knowledgeable and super responsive team!"
We responded:
"Kirsten, thank you for such a positive review! We look forward to continuing to provide you with great service in the future! - Thuy"
Profile photo of Dana Osnos

Dana Osnos

July 10, 2024

5  out of  5
rating by Dana Osnos
"Alejandro was amazing! Quick, easy…. And saved me $100 a month!!!"
We responded:
"Dana, Thank you for the great compliments on Alejandra! We’re so happy to help you with your insurance needs while saving you money as well! Welcome to the Thuy Murray State Farm Agency! - Thuy"
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Lazaro Adams

July 10, 2024

5  out of  5
rating by Lazaro Adams
"I recently had the pleasure of working with Johanna from State Farm Insurance, and I couldn't be more satisfied with the experience. From the moment I reached out, Johanna demonstrated exceptional professionalism and a genuine commitment to helping me find the best insurance coverage for my needs. Her knowledge of the various insurance products was impressive, and she took the time to explain all the options available to me in a clear and concise manner. What truly stood out was Johanna's patience and willingness to answer all my questions, ensuring I felt confident and well-informed before making any decisions. Johanna's friendly and approachable demeanor made the entire process seamless and stress-free. She went above and beyond to tailor a policy that perfectly matched my requirements, and I never felt pressured or rushed. I highly recommend Johanna to anyone in need of insurance services. Her dedication to her clients and her expertise in the field make her an invaluable asset to State Farm. Thank you, Johanna, for your outstanding service!"
We responded:
"Thank you for your glowing review of Johanna! We’re delighted to hear she provided great service, thoroughly explained your options & made the process as simple as possible. Your high recommendation is greatly appreciated! - Thuy"
Profile photo of Hannah Goestenkors

Hannah Goestenkors

July 4, 2024

5  out of  5
rating by Hannah Goestenkors
"I recently moved to the area, and Johanna made the process so easy! She is very nice, helpful, and quick to respond to questions! Would definitely recommend her to anyone. She has so much knowledge that she uses to find the best plan for each individual."
We responded:
"Thank you for sharing your experience, Hannah, & welcome to the area! We’re delighted to hear that Johanna was efficient & provided knowledgeable & helpful service. Your recommendation means a lot to us! - Thuy"
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Ramesh

July 3, 2024

5  out of  5
rating by Ramesh
"Excellent customer service. Alejandra Lopez helped quickly and so friendly. Both the manager and Alejandra clarified all the details."
We responded:
"Ramesh, we’re so glad to hear about your positive experience with Alejandra & our team. It’s wonderful to know we were able to clarify insurance details quickly & with a friendly attitude. Thank you for sharing your feedback! - Thuy"
Profile photo of Darren Cireco

Darren Cireco

July 1, 2024

5  out of  5
rating by Darren Cireco
"Alejandra did a wonderful job assisting me. I have had bad experiences with other insurance companies, but not with State Farm. They did the right thing."
We responded:
"We’re thrilled to hear about your positive experience with Alejandra! Your satisfaction is our top priority & we’re glad we could make things right for you. We appreciate your trust in Thuy Murray State Farm! - Thuy"
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Paula

April 16, 2024

5  out of  5
rating by Paula
"We have been with Thuy Murray for several years. Very good agency! Today I was able to make adjustments on our policies and Johanna was excellent, understanding, and profession. Made the task seamless and easy. Thank you so much!"
We responded:
"Thank you, Paula, for sharing your positive experience with our office & Johanna! We’re delighted to hear that she made your insurance plan adjustments straightforward, showcasing her dedication to excellent service! Your continued support is greatly appreciated. Thank you again for your kind words! - Thuy"
Profile photo of Juan Zarate

Juan Zarate

April 16, 2024

5  out of  5
rating by Juan Zarate
"Amazing help from State Farm , I've been a customer for mor than a decade, the service is always above and beyond your expectations. Big Shout to Johana Roman for his amazing approach to service.."
We responded:
"Thank you, Juan, for being a loyal customer for over a decade! We’re so happy to hear that our service continues to exceed your expectations! Your kind words & positive review means the world to our team at Thuy Murray State Farm Agency in Tampa! - Thuy"
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Perla vigo

March 25, 2024

5  out of  5
rating by Perla vigo
"Great team and great customer service! Alejandra is the best!"
We responded:
"Thank you Perla! We’re grateful to you & your family for being such long time customers! - Thuy"
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Carmen Aiken

March 15, 2024

5  out of  5
rating by Carmen Aiken
"I’ve used this State Farm location for many years. Always helpful and very knowledgeable! Johanna really helped me out of a bind recently and was so pleasant to work with. I recommend for sure!!"
We responded:
"Carmen, thank you for your wonderful feedback & for your loyalty to our team over the years! We’re thrilled to hear that Johanna provided you with such great service & your recommendation means a lot to us! - Thuy"
Profile photo of Celeste Stranahan

Celeste Stranahan

March 6, 2024

5  out of  5
rating by Celeste Stranahan
"Alejandra is very responsive and knowledgeable in her field. She has helped me tremendously in the last few weeks with canceling a policy and starting a new one. It was quick and easy! Do not hesitate to call her. You won’t be sorry!!"